Store all your contacts online and allow your staff simple shared access to phone, address and any other details. Relate a contact to other records including Franchisees, Recruitment Candidates and Leads. Effortlessly archive your emails against Contacts, keep notes and store documents and correspondence against them.
Store new franchisee enquiries / leads within the FRm. Automatically allocate leads to your staff based on business rules such as geographic location. You can even have the leads load automatically from your web-site's "become a franchisee" enquiry form.
Manage candidates through the recruitment pipeline from first contact to appointment as a Franchisee. Set your own recruitment process and track the progress of candidates and the effectiveness of your franchise growth activities. Record notes, archive emails and keep a full audit and compliance trail. Plus much more.
A fully fledged CRM designed specifically to manage your franchisees. Record vital information such as franchise agreements, renewal dates, tasks and all contact with them in a simple and easy to use interface. You can even create custom access levels to manage master franchisees.
Easily schedule, track and report on your Franchisee field visits. Create pre-set Agenda's and action plan tracking. Record and store contact notes. Even customise to include your own specific audit and compliance check-lists for areas such as Occupational Health and Safety, Marketing and Technical compliance.
Use the FRm Outlook plug-in to quickly archive emails from Outlook to the FRm. A small toolbar installed in MS Outlook will ensure it takes only 3 clicks to record an email against a Contact, Recruitment Candidate or Franchisee within the FRm. Keep email audit trails simpley and easily.
Keep an online shared calendar with automated appointment reminders. To better manage your and your franchisees precious time.
Easily record contact notes and archive emails against candidates and franchisees. Keep a full history of all interactions.
A task system to track everything that needs to be done. From contacts to recruitment candidates and franchisees. With automated SMS & email reminders.
The FRm has a suite of graphical dashboards to help you keep track of every aspect of your franchise network. We know from experience that every franchisor wants to report on something different so let us create any type of custom report you require, you can even schedule them to have them delivered to your inbox automatically whenever you wish.
Something missing? Would you like something a little different? The great thing about the FRm is the ease of changing things and customising them to your exact needs. Almost every one of our client changes the FRm to meet their own unique needs. It's easier and more cost effective that you imagine.
A project management module designed specifically to help you manage the process of opening new stores/franchisees. Create milestones and tasks. Link them to an open date and assign them to staff. Mark progress, print reports, receive email reminders and keep track of comments.